Today, almost every company, especially one that is on the path of innovation, uses software in its daily work that makes it easier to do business. There are many off-the-shelf products on the market, but more and more entrepreneurs are looking for solutions that will be individually tailored to their needs. That’s why they partner with organizations that have vast experience in offering software to companies.
Which organizations report a need for software?
The organizations most in need of modern, efficient and secure software in their work include companies from the utility, hotel, food service, shipping, transportation, trade and warehousing, accounting, energy and industrial sectors. Today, automation and digitization of activities are highly desirable. This allows you to reduce the time for performing various duties, manage all the work, and also secure all the processes taking place in this organization. It is worth knowing that today’s software for companies from various industries is very multifunctional and at the same time convenient. It is the result of the work of the best specialists who ensure that this program is in perfect harmony with the working environment in this industry.
Features of the bpm system
Business process management is the process of analyzing, building and executing a company’s business processes in a way that will help achieve its goals quickly. Simply put, in order to improve the performance of the company, you need to sort through all the business processes and find ways to improve them both together, comprehensively, and individually.
But let’s understand in order. A business process is an activity that leads to the achievement of the company’s ultimate goal. For example, if you own an online store, your company’s goal is to sell. Ordering, picking, shipping are business processes, actions that lead to this sale. Each core business process includes dozens of tasks that employees must complete to implement it.
The complex bps-system includes:
- A description of the company’s business processes is an important part of optimizing business processes, without which you will not be able to look at them holistically, you can easily miss something important, not fully understand where each process begins and ends, what data it displays and where the bottlenecks are hidden. places.
- Making a list of tasks for employees. To optimize business processes, it is important to understand how many employees are involved in their implementation, as well as what tasks each process consists of.
- Delegation and assignment of tasks to employees. Only after all the processes and tasks for them are described, you can find the best way to implement them.
- Automation of business processes. The last stage, which will reduce the cost of resources for the implementation of the company’s goals.
We advise you to pay special attention to the last item on the list. Automating business processes with the help of a program specially designed for this allows you to avoid a situation where the tasks, the people involved in them and the time spent become too much. In other words, avoid chaos.
Business process management system is the key to business development
More specifically, business process optimization software is a tool that allows you to partially or completely digitalize a company’s operational processes, ensuring their smooth execution.
It is possible to single out both specialized software that are designed to manage individual processes (customer service, warehouse, personnel and financial management, logistics, sales), as well as complex systems that can automate most of the company’s business processes.
Having the latter for a small company pays off faster, since the cost of implementing such a system is small compared to the benefits it brings:
More time. You do not need to waste time on routine tasks. The program independently makes calculations, generates reports, fills out forms and documents in a few clicks.
More efficiency. The program reduces the burden on employees and makes them more efficient and satisfied with their work.
Less expenses. By reducing the need for resources, you can save on staff.
Less mistakes. Forget about the human factor, missed tasks and overdue orders. The program does not make mistakes, unlike people.
Program for business processes: how to choose
Not all business process management systems are equally good. Each tool has its own advantages and disadvantages. To make it easier for you to make your choice, we have compiled a list of features that will help you automate your business.
Order processing. This is the main goal of both service and trade business. Therefore, the ability to automate processes such as registering customer requests and data, assigning contractors and tasks for them, monitoring deadlines and notifying customers about the completion of an order is extremely important for every company.
Inventory control. Every small company has a warehouse of goods, spare parts or tools. As well as theft or shortage. Automation of warehouse processes such as posting, write-off and movement of goods, inventory and control of balances are mandatory features of the program that you choose to manage your small business.
Payroll. Managers spend a lot of time calculating employee salaries, especially when the company has a percentage system of motivation. Automation of this process will reduce time and eliminate errors in calculations.
Reporting. A good business process management system makes it possible to collect, organize and display data in a convenient format such as reports and charts. This not only saves the manager’s time processing information, but also allows you to see a clear picture of the business and quickly identify bottlenecks.
These are the main features that you should pay attention to when choosing a program for planning and executing processes. Keep in mind that every program is different and some are better suited for process management for one type of business and some for another. For example: for an online store and for a car repair program, you need to choose different ones. And in order to understand which one is right for your business, before paying, you should test all the features during the test period, if any.
Ready-made solution or custom software: which is better?
For the efficient operation of various processes of the company, properly selected software (SW) is needed. Various development companies offer a wide choice between ready-made and customized solutions.
Custom software development
Custom software is the development of a unique software solution for the processes of each company.
Thanks to personalized development, the company receives a software solution without unnecessary functions and the ability to work more efficiently. Once a custom software is developed, the solution is wholly owned by the company that ordered it. Therefore, organizations have the ability to add or remove certain features of the software. Thus, companies have full control over various changes and data protection from third parties.
Ready-made software is standard software that is used to support the business processes of many companies. Such software solutions can be adapted to the company, but there will still be functional limitations.
How to make a choice?
Before choosing between off-the-shelf or customized software, it is important to evaluate the following factors:
- maturity of business processes;
- ease of use of the software;
- allocated budget for software solutions;
- conformity of software functions to the needs of the company;
- readiness of the company to adapt new software.
Having your own software is always more profitable in the long run, but this is provided that the company is willing to invest time and money in development. If you have a young company, you should pay attention to ready-made software solutions. When choosing software for the effective operation of the company, it is worth remembering the business plans and needs, opportunities and budget of the company.